How to send bulk WhatsApp messages?

To send bulk WhatsApp messages with Grafty, you need an official WhatsApp Business API account. Our platform allows you to upload contacts and send 10k+ messages with a single click while maintaining high delivery rates and Meta compliance.

What is the official WhatsApp Business API?

The official WhatsApp Business API (WABA) is a scalable communication channel provided by Meta for medium and large businesses to interact with customers globally.

Does this platform support automated flows?

Yes, we feature a comprehensive WhatsApp Flow builder that allows you to automate lead generation, feedback, and commerce directly within the chat.

Privacy Protocol.

Last Updated: February 22, 2026

1. Information We Collect

We collect information necessary to provide our WhatsApp automation services. This includes business contact details, registration data (including GSTIN), and data transmitted via the Meta WhatsApp Cloud API. We also collect usage data, IP addresses, and browser information for security and analytics purposes.

2. How We Use Your Data

Your data is used to orchestrate messaging flows, process broadcasts, manage billing, and improve platform performance. We process message content only as required to route it through the WhatsApp API. We do not sell your personal or business data to third parties.

3. Meta Cloud API Data Handling

Platform acts as a data processor for the data you send and receive via the WhatsApp Cloud API. This data is subject to Meta's Privacy Policy. We ensure that API tokens and sensitive credentials are encrypted and stored securely within our infrastructure.

4. Data Retention & Security

We retain your data for as long as your account is active or as needed to provide services. Message logs may be purged periodically according to our retention settings (defaulting to 30 days). We implement industry-standard security measures, including SSL encryption and secure server environments, to protect your data.

5. Third-Party Sharing

We share data with third-party providers only when necessary for service delivery, such as Meta (for WhatsApp Cloud API) and Razorpay (for payment processing). These providers have their own privacy policies and are prohibited from using your data for other purposes.

6. Data Subject Rights

Depending on your jurisdiction, you may have the right to access, correct, or delete your personal data. You can manage most of your data through the Dashboard. For specific data deletion requests, please contact our support team.

7. Cookies

We use cookies to maintain your session and remember your preferences. You can disable cookies in your browser settings, but it may affect the functionality of our platform.

8. Updates to this Policy

We may update this Privacy Protocol from time to time to reflect changes in our practices or for legal reasons. We will notify you of any significant changes via the dashboard or email.

9. Contact Support

For any privacy-related concerns or data requests, please email us at support@portal.io.